A practical guide to getting started on Tierloom: sign up, complete onboarding, improve your creator profile, post better work, use hashtags clearly, manage collaborations, and withdraw eligible funds from Wallet.
Profile
Posts
Collab
Wallet
Sign up, complete onboarding, improve your profile, post work, and apply only to campaigns where you can deliver confidently.
Free tier fees are shown before payment: brands see deal amount plus 5%, and creators see deal amount minus 10%. Premium users have no platform fee deducted.
Track pending, available, processing, and paid earnings from the Wallet page before submitting a withdrawal request.
01 / Platform
What Tierloom is, who it is for, and how creators and brands work together.
Tierloom is a creator commerce platform where creators build a professional profile, share work, discover brand campaigns, manage collaborations, submit deliverables, and receive payouts. Brands and agencies use it to find creators, run campaigns, review work, and manage payments in one place.
Creators, influencers, photographers, writers, podcasters, video creators, brands, agencies, and campaign teams can use Tierloom. Creators focus on profile, content, applications, deliverables, and wallet. Brands focus on discovery, shortlisting, offers, approvals, and campaign operations.
No. Tierloom is built for modern creators across categories, including photographers, content writers, video creators, podcasters, UGC creators, and niche experts. A strong portfolio and reliable execution matter as much as follower count.
02 / Sign up
The first steps for joining Tierloom and choosing the right account path.
Go to the Sign up page, choose whether you are joining as a creator or brand, enter your basic details, verify your account if prompted, and continue into onboarding. Use accurate information because your profile and collaboration trust signals start from this step.
Choose creator if you want to build a profile, post work, apply to campaigns, collaborate, and get paid. Choose brand if you want to create or manage campaigns, discover creators, send offers, review deliverables, and handle payments.
Keep your email, basic identity details, creator category, location, short bio, social links, portfolio samples, and payout-related information ready. Brands should keep workspace name, team details, campaign goals, and billing/payment readiness in mind.
03 / Onboarding
What onboarding does and what you should do immediately after it.
Creator onboarding helps Tierloom understand your category, profile basics, professional identity, social presence, portfolio strength, and collaboration preferences. The goal is to create a profile that brands can evaluate quickly and confidently.
Review your public profile, add missing portfolio work, improve your bio, connect or update social links, post your first few pieces of work, check campaign discovery, and keep your wallet details ready before applying to paid collaborations.
Yes. Treat onboarding as the starting point, not the final version of your profile. Keep your category, bio, location, portfolio, social links, pricing expectations, and content examples current as your work improves.
04 / Profile
How to make your profile stronger so brands understand your value faster.
Use a clear profile photo, write a specific bio, choose the right creator category, add your best portfolio samples, connect relevant social links, mention your niche, location, languages, audience, services, and past collaboration proof. A profile should answer: who you are, what you make, who you reach, and why a brand should trust you.
A good bio includes your niche, content style, audience, location or market, strongest proof, and collaboration preference. Example: beauty creator focused on skincare demos for Indian Gen Z audiences, open to UGC, reels, product launches, and review-led campaigns.
A weak profile usually has a generic bio, missing social links, no portfolio examples, unclear niche, low-quality images, incomplete categories, or no proof of past work. Brands need enough detail to judge fit without guessing.
05 / Posts
What to post and how hashtags help organize discovery signals.
Post your best creator work, campaign-style samples, behind-the-scenes process, portfolio highlights, case studies, testimonials, product shots, reels, writing samples, podcasts, or content concepts. Focus on proof that helps a brand imagine you in a campaign.
Hashtags help classify posts by niche, format, industry, location, and campaign style. Use relevant tags such as #beautycreator, #ugc, #foodphotography, #mumbaicreator, #techreview, or #skincare. Avoid stuffing unrelated trending tags because that makes your profile look less trustworthy.
Use a focused set instead of a long wall of tags. A practical range is 3 to 8 relevant hashtags: one category tag, one niche tag, one format tag, one location tag if useful, and one or two brand-fit or content-style tags.
Post whenever you have work that improves your professional proof. Consistency helps, but quality matters more. A few strong posts with clear captions, results, and context are better than many low-effort updates.
06 / Collab
The complete path from campaign discovery to approval and payout.
The usual flow is: complete your profile, discover or receive a campaign, apply or get shortlisted, review the offer, negotiate if needed, confirm fees and payment, accept the contract, submit deliverables, respond to revisions, get brand approval, receive payout in Wallet, and then apply to withdraw eligible funds.
Open the campaign, read the brief carefully, check deliverables, deadline, payout, usage rights, and eligibility, then use the Pitch a Collaboration button when the opportunity is a good fit. Brands review your Tierloom profile, portfolio work, category, audience signals, and trust details after you apply, so keep your profile strong before submitting.
Yes, when negotiation is available. Keep counter-offers specific: explain scope, deliverables, timeline, usage rights, and the revised amount. Tierloom's negotiation flow is designed to keep both sides aligned before work begins.
Tierloom shows fees before payment. For Free tier users, brands see brandTotalCost, which is the deal amount plus 5%, and creators see netPayout, which is the deal amount minus 10%. Premium users do not have this platform fee deducted. The goal is to prevent surprises at checkout or payout time.
Review the feedback, confirm what changed, and submit the revised deliverable inside Tierloom. Keep the conversation clear and tied to the original brief so both sides can track what was requested and delivered.
07 / Wallet
How earnings appear, what the wallet tracks, and how to apply to withdraw funds.
Wallet shows creator earnings, fee breakdowns, payout state, and transaction history. It helps you understand how much you earned, what fee was applied, what is pending, what is available, and what has already been paid.
Money appears after a collaboration reaches the payout stage. Depending on the contract state, funds may be shown as pending, available, processing, or paid. Always check the transaction history for the latest state.
Open Wallet, check your available balance, choose the withdraw option when funds are eligible, enter or confirm the required payout details, submit the withdrawal request, and track the request in transaction history until it is marked paid or completed.
Funds may still be pending because the collaboration is under review, approval is incomplete, the release window has not cleared, payout details need verification, or the transaction is already being processed. Check the wallet status and related collaboration details first.
If a payout looks stuck or incorrect, collect the collaboration name, transaction status, amount, and date, then contact [email protected]. Clear details help the support team investigate faster.
Use this as the checklist before applying, accepting, delivering, and withdrawing funds.
Complete onboarding, connect your creator identity, add portfolio work, and keep profile details accurate before applying.
Browse campaigns, review the brief, deliverables, timeline, eligibility, and payout terms, then apply only when the fit is real.
The brand compares your profile, past work, audience match, category, location, and trust signals before shortlisting or sending an offer.
Review scope, deadline, usage rights, payout, and platform fees. If needed, use the negotiation thread to counter clearly and professionally.
Before checkout, Tierloom shows the brand total cost and creator net payout so both sides understand fees before the contract moves ahead.
Upload the required content, files, captions, links, and notes before the deadline. Keep messages inside Tierloom for clean history.
The brand reviews the delivery, requests changes when needed, or approves it. Approved work moves toward release and payout.
Once the collaboration is cleared, the creator's net payout appears in Wallet and can move through available, pending, or paid states.
Contact support with your account email, campaign name, transaction status, and a short description of what happened.